1(a)
What is formation system? With neat diagram, explain the role of e-business in business.
10 M
1(b)
Explain component of an information systems in detail.
10 M
2(a)
Explain briefly how information technology can be used to implement the five basic competitive strategies.
5 M
2(b)
With neat figure, explain how a customer focused business builds customer value and loyalty using internet.
5 M
2(c)
What is virtual company? List the basic business strategies of virtual companies. Write a groups how virtual companies uses internet, intranets and extranets to form virtual work groups and support alliance with business partners.
10 M
3(a)
Explain the enterprise application architecture illustrating the major cross functional enterprise application and their interrelationships.
10 M
3(b)
What is targeted marketing? Explain major components for e-commerce.
5 M
3(c)
With examples, explain financial management systems.
5 M
4(a)
With figure. Explain major applications clusters in CRM.
5 M
4(b)
With a figure, explain how CRM support 3-phases of relationships between a business and its customers.
5 M
4(c)
What is SCM? Explain benefits and challenges of SCM.
10 M
5(a)
What is e-commerce? Briefly explain the categories of e-commerce?
5 M
5(b)
Explain electronic payment process. Write a neat diagram of secure electronic payment system with many payment alternatives.
8 M
5(c)
Explain e-commerce success factors.
7 M
6(a)
What are the attributes of information quality? Explain.
5 M
6(b)
Explain components of a web enabled marketing DSS.
5 M
6(c)
Explain major applications areas of AI.
10 M
7(a)
Explain computer crime.
8 M
7(b)
Explain internet worked security defenses.
5 M
7(c)
Write a security management steps to protect your computer system resources from hacking and other forms of cyber crimes.
7 M
8(a)
Explain major components of information technology management.
6 M
8(b)
Explain major dimensions of global e business technology management.
7 M
8(c)
Write the issues in managing international data communications.
7 M
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